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How does carbide and diamond tooling handle returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 7 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 7 days from the date of purchase.

All returns must have a returns goods authorization code.

Special order or modified items may not be returned.
Items may not be returned if used marked and not in original packaging.
Items that have been resized, damaged through customer misuse, or otherwise altered after delivery won't be accepted for return.

All items may be subject to a restocking or return fee.
A trade credit will be issued for all goods accepted for return.

Please allow 7 days after the return is received before product inspection and return issued.
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